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Eloi Lanthiez

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What is expat health insurance? How can I sign up?

Expat Health Insurance

An overview of what's covered and excluded under expat health insurance, including outpatient and inpatient care, dental and physiotherapy limits, travel cover, and sports accidents.

What does expat health insurance cover?

Learn what counts as a pre-existing condition, why we don't cover them, and how to manage your healthcare, including tips for a smooth transition to the public health system.

Pre-existing conditions and expat health insurance in Europe

Learn what counts as a routine check-up, how it differs from a visit for symptoms, and what the expat health plan covers for preventative care.

Routine check-ups and expat health insurance

Learn what expat health insurance covers for dental treatment, including pain-relieving care, denture repairs, and exclusions like check-ups, dental replacements, and pre-existing issues.

What dental treatments are covered by expat health insurance?

Find out how our expat health insurance handles chronic conditions, including what's covered when a condition develops after your policy starts and how pre-existing conditions affect your eligibility for claims.

Does expat health insurance cover chronic illnesses?

Can I upgrade my expat health insurance plan?

Find out what gynecological care is covered under our expat health insurance, including which conditions qualify, what isn't covered, and what we need to process a claim.

What gynecological care is covered under expat health insurance?

Coverage and Benefits

Learn how much expat health insurance costs by age, who's covered, and what to do if you're 75 or older or don't want to combine policies with family.

How much does expat health insurance cost?

This article explains why payments can fail, how automatic and manual retries work, and what to do if your payment cannot be completed.

Why did my payment fail and how do retries work?

An explanation of deductibles and copays, including how fixed deductibles, percent-based deductibles with a copay, and fixed per-claim copays are calculated, and why you should still submit claims you pay…

How do deductibles and copays work in insurance?

How payments work for expat health insurance: accepted payment methods, billing dates, currency, payment frequency options, failed payments, and refund eligibility when canceling.

Payments, billing, and refunds for expat health insurance

Can I delay paying for expat health insurance if I'm applying for a visa?

Jamie

Pricing and Payments

Who's eligible for Expat health insurance in Europe, who isn't covered, and how long you can use it before switching to public health insurance or a long-term insurance.

Expat health insurance eligibility in Europe

Am I eligible for expat health insurance in The Netherlands?

Starting your expat health insurance on the right date depends on your situation. Here's what to know whether you're moving to a new country or renewing your visa or residence…

When should I start my expat health insurance?

Expat health insurance includes a 31-day waiting period, but it's waived if your policy starts within 31 days of your arrival date or continues equivalent prior coverage. Life-threatening emergencies are…

What is a "waiting period" and does my expat health insurance have one?

Health insurance is mandatory for all students. Your options depend on your nationality, how long you're staying, and your residency status.

Health insurance options for international students

Manthos

Eligibility and Enrollment

Find out how to access your digital insurance card, visit any accredited doctor or specialist, and where your expat health insurance coverage is valid.

How to use your expat health insurance: digital card and finding doctors

Using your Insurance

Learn how to submit an expat health insurance claim, including document requirements, the European IBAN needed for reimbursement, updating claim details after submission, and submitting claims after canceling your policy.

How do I submit an expat health insurance claim?

Learn which documents are required for each type of expat health insurance claim, including outpatient visits, hospital stays, medications, physical therapy, and the 31-day waiting period waiver.

What documents do I need to submit an expat health insurance claim?

How pre-approval works under expat health insurance: when a planned treatment needs a cost plan, how to submit one for a coverage review, how long the review takes, and what…

Pre-approval and cost plans for treatment under expat health insurance

This article explains what a €25 copay is in expat health insurance, how it applies per insured event rather than per claim or appointment, and clarifies who receives the copay…

Why do I have to pay a €25 copay for my expat health insurance claim?

Expat health insurance claims usually process within 2–6 weeks. Learn the common causes of delays, what to do when asked for extra documents, how you'll be updated, and when to…

Why is my expat health insurance claim taking longer than usual to process?

Learn what expat health insurance covers during emergency hospitalization, how to handle payment requests at the hospital, and how to submit a claim once your stay is complete.

What to do if you're hospitalized in an emergency

You can submit claims for treatment received while your Expat health insurance was active, even after canceling, for up to 3 years after the medical event.

Can I submit health insurance claims after canceling my expat health policy?

Learn how to check your expat health claim status in your account, and what each status label and review step means.

How to check the status of your expat health insurance claim

Dajana

Claims and Support

Learn how to access your expat health policy details, what information is shown, which documents are available, and what actions you can take directly from your policy page.

Viewing your expat policy information and documents in your Feather account

Changing the start date of your expat health insurance policy

Updating your address with your expat health insurance

Learn how to add or remove dependents from your expat health insurance plan, and how to transfer a dependent's policy to a separate Feather account.

Managing dependents on your expat health insurance plan

How expat health insurance renews and is billed automatically each month, how long coverage lasts, and what happens when the 5-year maximum term is reached.

How expat health insurance renewal and coverage extension work

Learn which details on your expat health insurance policy you can update (name, date of birth, citizenship, arrival date, and last permanent residency), which changes need our support team, and…

What changes can I make to my expat health insurance policy?

When you move to another EU country you can keep your Expat health coverage. Transfer your existing policy to continue your coverage history and 5-year coverage period, or start a…

Continuing your Expat health insurance when you move to another EU country

We can't pause expat health insurance policies, but you have options, such as canceling and repurchasing or keeping your policy active.

Can I pause my expat health insurance policy?

Learn how to cancel your expat health insurance, including monthly cancellation terms, the right of withdrawal period, minimum payment requirements, and valid reasons for cancellation.

Expat health insurance cancellation policy

Learn how to cancel your expat health insurance on monthly or annual billing, what happens to your coverage and billing after canceling, and your options for continued health coverage.

How to cancel your expat health insurance

How to reinstate a canceled expat health insurance policy within 30 days, what happens after a failed payment, and the conditions that apply if you have to buy a new…

Reinstating a canceled expat health insurance policy

Sabine

Managing your Policy

This article explains that if your visa or residence permit is based on a specific health insurance policy, cancelling or downgrading it too soon can put your status at risk.

Why you shouldn’t cancel visa-related health insurance too soon

Milena

Legal and Compliance

Learn what the European Health Insurance Card (EHIC) is, which countries and services it covers, how to use it abroad, how long it applies for vacations, job seeking, and studies,…

What is the European Health Insurance Card (EHIC) and how does it work?

Expat health insurance cannot issue an A1 or S1 form for use within the EU/EEA. Only statutory health insurance, whether public or full private, can provide these forms.

Can I get an A1 or S1 form with expat health insurance?

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